🛡️ Privacy Policy
Coco Cavana Resort (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites — including cococavanaresort.com, boracay.cococavanaresort.com, and batangas.cococavanaresort.com — or contact us through email and forms.
1. Information We Collect
We may collect the following:
- Name, contact number, and email address
- Booking or inquiry details
- Any message or attachments you send us
- Website usage data through analytics tools (non-identifiable)
2. How We Use Your Information
Your information helps us:
- Respond to inquiries and booking requests
- Process resort reservations
- Send updates, promotions, or announcements (if you opted in)
- Improve our website and customer service
3. Information Sharing
We do not sell, trade, or rent personal data.
We may share data only with:
- Official staff or departments handling reservations and customer service
- Authorized service providers (e.g., email hosting, analytics) under confidentiality agreements
- Government authorities, if required by law
4. Data Protection
We take reasonable steps to safeguard your information through secure servers, limited access, and encrypted communications.
5. Your Rights
You have the right to:
- Access or request correction of your personal data
- Withdraw consent at any time
- Request deletion, subject to legal and contractual obligations
To exercise these rights, contact us at privacy@cococavanaresort.com.
6. Policy Updates
We may update this policy occasionally. Changes will be posted on this page with the revised date.